This document is the full SportsSpread.com Data Protection Statement and describes the
way in which SportsSpread.com deal with the information and data you provide to us to
enable us to manage your relationship with SportsSpread.com.
We will process any personal information provided to us or otherwise held by us relating
to you in the manner set out in this Data Protection Statement. Information may be
provided to us via the SportsSpread.com website (the "Website"), telephone calls or any
other means.
By accepting this Data Protection Statement you agree that you understand and accept the
use of your personal information as set out in this policy. If you do not agree with the
terms of this Data Protection Statement please do not use the Website or otherwise
provide us with your personal information.
Who we are:
References in this Data Protection Statement to “SportsSpread.com”, “we”, “us” or “our” relate to the brand and website SportsSpread.com which is managed in Ireland by Spread Accounts Limited company registration number 648165 with a company registered office at 5/6 Trinity Street, Dublin 2. We control the way your Personal Data is collected and the purposes for which your Personal Data is used by SportsSpread.com, acting as the “data controller” for the purposes of applicable European data protection legislation.
Contacting us:
If you have any concerns, or would like more detail about how we process your Personal
Data, you can contact us at compliance@sportsspread.com.
Protecting Your Personal Data
Your Personal Data is protected by law. The law states that we can only process your
Personal Data when there is a genuine reason to do so and it must be one of the
following:
Legitimate Interests
When we have a business or commercial reason to process your Personal Data this is
referred to as a legitimate interest. Your Personal Data is still protected and we must
not process it in a way that would be unfair to you or your interests.
If we do use legitimate interests as a reason to process your Personal Data we will tell
you that we are doing so, what our legitimate interests are and provide you with a
method to raise any questions or objections you may have. However, compelling grounds
for processing such information may over-ride your right to object.
How long we keep your Personal Data
Whenever your data is kept by SportsSpread.com we will ensure that it is appropriately
protected and only used for acceptable purposes.
We will keep your data for as long as is provided by law.
If you are no longer a customer of SportsSpread.com, we will keep your data for the
minimum length of time required to comply with the purposes set out in this policy and
relevant legal or regulatory obligations. Your Personal Data may be kept longer if we
cannot delete it for technical reasons.
If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing services required to run your account. Not providing your Personal Data may mean we are unable to provide you with products or services.
How do we use this information?
We process personal information for the services we provide to you and business-related
purposes:
Account setup, verification and management:
We use personal information such as your name, email address, phone number, and
information about your device to set up and administer your account, provide technical
and customer support and training, verify your identity, process payment information and
send important account and Service information. As a condition to using our Services, we
will ask you to share your precise geolocation so we can ensure that we are authorised
to provide the Services to you in your location. The above processing is required in
order for us to provide the Services to you pursuant to our
terms and
conditions
.
To verify your age and accuracy of your registration details, including disclosure of such information to third parties e.g. financial institutions and third-party reference agencies. This is required for the purpose of our complying with our legal obligations. We may also use personal information to enforce our terms and conditions.
Personal Information: We use personal information to deliver and suggest tailored content to personalise your experience with our Services. This is processing which is necessary for the purpose of our legitimate interests in delivering or presenting relevant content to our customers.
Marketing and events: Subject to any preferences you have expressed (where applicable), we use personal information to deliver marketing and event communications to you across various platforms, such as email, telephone, text messaging, direct mail, online, push notification or otherwise. We will do this during the period of your relationship with us and, unless specifically instructed otherwise by you, for a reasonable period of time after the relationship has ended in order to inform you about products, services, promotions and special offers which we think may be of interest to you. If we send you a marketing email or SMS, it will include instructions on how to opt out of receiving these marketing communications in the future. You can also manage your information and update your marketing preferences through the “My Account” tab when you login to your account. Please allow up to 48 hours for any changes you make to your marketing preferences to be fully processed. Please remember that even if you opt out of receiving marketing emails, we may still send you important Service information related to your accounts and subscriptions. We will, from time to time, send you marketing material which may of particular interest to you based upon your behaviours i.e. your betting trends and interests. These marketing messages will provide you with information about the products, services, active promotions or offers available to you by the company. Except where we use your personal data for marketing purposes on the basis of your prior written consent and subject to any opt out preferences you notify to us in respect of electronic direct marketing communications, we process personal data for marketing purposes as necessary for the purpose of our legitimate interests in promoting our products and services.
Risk Management: In order to provide the Services to you and for our legitimate purposes, we process personal data to evaluate and manage risks to our business.
Surveys and polls: If you choose to participate in a survey or poll, any personal information you provide may be used for marketing or market research purposes in accordance with our legitimate interests.
Diagnostics, research and development: We use personal information for internal research and development purposes, to help diagnose system problems, to administer our websites, to improve and test the features and functions of our Services, to develop new content, products and services. To carry out testing and analysis. This processing is necessary for the purpose of our legitimate interests.
Telephone Calls Telephone calls to and from our Customer Contact Centre may be recorded for training and security purposes along with the resolution of any queries arising from the service you receive.
Use of Cookies
SportsSpread.com uses cookies and similar technologies to deliver a better and more personalised service to users.
When you access or use our products and services, we may collect information on your devices via the use of 'cookies' or similar technologies. Cookies are used to improve your user experience.
Cookies are small text files containing small amounts of information which are sent to and stored by your browser on your computer, smartphone, or other device when you access a website.
Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie.
Similar technologies such as Web beacons, pixel tags, clear GIFs or Flash cookies work in a similar manner storing information in images, GIFs, or plug-ins.
Personal Data we share with others
We may share your Personal Data within the SportsSpread.com group and with these other
organisations:
Law enforcement agencies, regulators and other authorities
We may also disclose personal information to other companies within associated or subsidiary companies and to business partners, or successors in title to our business.
Data Transfer Outside the EEA
We will only transfer your Personal Data outside of the EEA where:
If we do transfer your Personal Data outside of the EEA, within the group or to our
business partners, we will take measures to ensure it is protected to the same standards
as it would be within the EEA by relying on one of the following:
In some instances we may be compelled by law to disclose your Personal Data to a third party and may have limited control over how it is protected by that party.
Your rights over your Personal Data
We will assist you if you choose to exercise any of your rights over your Personal Data,
including:
For more information on these rights you can contact dataprotection@sportsspread.com.
Changes to our Data Protection Statement
We may update this policy from time to time, so please review it frequently.
If any material changes are made to this Data Protection Statement we will use
reasonable endeavours to inform you in advance by email, notice on the Website or other
agreed communications channels. We will communicate the changes to you in advance,
giving an appropriate amount of time for you to consider and understand the changes
before they become effective.
We will not enforce material changes to the Data Protection Statement without your
express consent. If you decline to accept the changes to the Data Protection Statement,
or otherwise do not accept the changes within the time period, we may not be able to
continue to provide some or all products and services.